Privacy Policy

This Privacy Policy explains how VOLIXTA collects, uses, stores, and protects personal data when you visit our website, purchase or use our products, create an account, contact us, or interact with our website and related services.

We are committed to collecting only the information reasonably necessary to provide our products and services, maintain security, comply with legal obligations, improve our website, and measure the performance of our services and marketing activities.

Depending on how you interact with VOLIXTA, we may collect:

• full name;
• email address;
• account information;
• purchase and order information;
• license and activation data;
• domain or website URL associated with a license;
• hosting provider information when required for setup or support;
• language preferences;
• country or region;
• support communications;
• technical and security information related to website or account activity.
• website usage and interaction data, such as pages viewed, buttons or links clicked, referral sources, campaign information, device and browser information, IP address, and conversion events.

Where you have provided consent to marketing cookies, we may also use advertising technologies such as Meta Pixel to collect or transmit information about your interactions with our website, including advertising and conversion events.

We do not collect or store your payment card details directly.

We may use personal data for the following purposes:

• processing purchases and orders;
• creating and managing customer accounts;
• license validation and plugin activation;
• providing product downloads and updates;
• processing invoices and business records;
• providing customer support;
• responding to enquiries;
• maintaining website and account security;
• preventing fraud, abuse, and unauthorized access;
• improving our website, products, and services;
• measuring website usage and performance;
• measuring advertising campaign performance and conversions;
• understanding how visitors interact with our website after viewing or clicking an advertisement;
• sending important service or product communications;
• sending promotional communications where you have chosen to receive them.

Where required by applicable law, advertising and conversion tracking technologies such as Meta Pixel are activated only after you have provided the appropriate consent.

We do not sell or rent your personal information.

We do not provide personal information to third parties for them to independently market their own products or services. However, where you consent to advertising technologies such as Meta Pixel, certain website interaction and technical data may be transmitted to advertising service providers such as Meta for advertising measurement, attribution, and related purposes.

Where applicable, we process personal data on one or more of the following legal bases:

Contractual necessity
When processing is necessary to provide a product or service you requested, manage your account, activate a license, or provide support.

Legal obligation
When information must be retained or processed for accounting, taxation, regulatory, or other legal requirements.

Legitimate interests
When processing is reasonably necessary for security, fraud prevention, service improvement, administration, or protection of our business and services.

Consent
When you voluntarily agree to optional processing, such as certain analytics or marketing communications.

You may withdraw consent at any time where processing is based on consent.

Our website uses essential cookies and similar technologies for core functionality, security, account access, and website preferences.

We also use first-party analytics to understand website usage and improve our services. Optional analytics are enabled only when you choose Accept. If you choose Required Only, optional analytics cookies and persistent analytics identification are disabled.

We may also use marketing and advertising technologies, including Meta Pixel (Facebook Pixel), to measure advertising performance, campaign attribution, and conversion events, such as interactions with purchase or checkout-related buttons.

Marketing and advertising tracking technologies are activated only where you have provided the appropriate consent. If you choose Required Only, Meta Pixel and other optional advertising trackers are disabled.

Meta Pixel may process information such as pages viewed, buttons or links clicked, conversion events, referral and campaign information, device and browser information, IP address, and cookie or advertising identifiers.

Google reCAPTCHA is used on certain forms to help prevent spam and abuse and may process technical information such as your IP address, browser information, and interaction data in accordance with Google’s privacy terms.

For more information about cookies, analytics preferences, and how to disable analytics, please see our Cookie Policy.

Meta Privacy Policy: https://www.facebook.com/privacy/policy/
Google Privacy Policy: https://policies.google.com/privacy
Google Terms of Service: https://policies.google.com/terms

We use reasonable technical and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Security measures may include:

• encrypted HTTPS connections;
• access controls;
• authentication and authorization controls;
• server and application security measures;
• monitoring for suspicious or unauthorized activity.

No system can guarantee absolute security, but we take reasonable measures to reduce security risks.

Depending on your location and applicable law, you may have the right to:

• request access to your personal data;
• request correction of inaccurate information;
• request deletion of your personal data;
• request restriction of certain processing;
• object to certain processing;
• request data portability where applicable;
• withdraw consent at any time where processing is based on consent;
• unsubscribe from marketing communications.

Some requests may be subject to legal exceptions, including information we are required to retain for accounting, fraud prevention, dispute resolution, or other legal obligations.

To exercise your privacy rights, contact: contact@volixta.com

You may also have the right to lodge a complaint with the relevant data protection authority in your country.

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected or where retention is required by law.

Retention periods may vary depending on the type of information.

For example, transaction and accounting information may need to be retained for legally required financial record-keeping periods.

Data processed through third-party services may also be subject to the retention practices of the relevant service provider.

When information is no longer required, it may be deleted, anonymized, or securely retained where a legal obligation continues to apply.

Our website may contain links to third-party websites or use external services.

These services may include:

• Google reCAPTCHA, used for form security and abuse prevention;
• Meta Pixel (Facebook Pixel), used, where you have provided the appropriate consent, for advertising measurement, campaign attribution, and conversion tracking.

When these services are used, certain technical or interaction information may be transmitted to the relevant service provider in accordance with their own privacy policies and terms.

We are not responsible for the privacy practices of independent third parties.

We recommend reviewing their respective privacy policies before providing personal information or using their services.

Users accessing the service from Armenia are subject to localized services and pricing. Payments are processed in AMD using local gateways.

Visit www.agence-hellosite.com for more.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, technologies, or privacy practices.

The latest version will always be published on our website.

Last updated: September 2, 2026

• Company: HELLO SITE LLC
• Address: 70 Yervand Kochar St., Kentron 0070 Yerevan, Armenia
• Contact: contact@hello-site.com
• Website: www.agence-hello-site.com