Multi-Location Management in Volixta

Assign services, employees, and availability by location — whether you manage one site or fifty.

VOLIXTA was built with scalability in mind. That’s why multi-location businesses — from consulting firms to wellness centers, agencies, franchises, and coworking hubs — can manage their branches effortlessly, all from one unified dashboard.

Why Multi-Location Support Matters

When your business operates across different cities, neighborhoods, or even rooms within the same facility, precision is key.

Each location might have:

  • Unique services
  • Specific staff assignments
  • Independent schedules and availability
  • Local holidays or custom hours

VOLIXTA ensures every branch runs on its own logic — without adding complexity for you or your clients.

Location-Centric Configuration

1. Add & Organize Your Locations

Create as many locations as needed — with full details like:

  • Name
  • Address & contact info
  • Image

Each location is stored centrally and used as a filter across the platform.

💡 Example: An agency has offices in Paris, Lyon, and Marseille. Each is created as a separate “Location” in the system.

Activate or Deactivate Locations

Not every location needs to be active at all times.

VOLIXTA lets you enable or disable each location without deleting it — giving you complete control over seasonal branches, temporary closures, or onboarding phases.

  • Disabled locations are hidden from the booking form and client view
  • All existing data is preserved: services, employee links, schedules, etc.
  • Reactivating a location restores it instantly in the booking flow

💡 Example: A wellness center closes its beachside cabin during winter. The location is deactivated temporarily — and re-enabled when the summer season starts.

2. Assign Services by Location

In VOLIXTA , services are linked to locations through employees.

You don’t assign a service directly to a location — instead, you assign employees to specific services and locations. This ensures that availability always reflects who is present, when, and where.

🧠 Example: A consulting service is available online globally, and in-person at the Paris office. You assign Employee A to this service in Paris, and Employee B for online sessions. Only those options will appear on the booking form accordingly.

To configure this easily, you can use:

  • Each employee’s profile
  • Or the Smart Staff Assignment tool to apply rules for multiple staff members at once.

3. Assign Employees to Locations

Whether your staff rotates or is dedicated to one branch, you can:

  • Assign employees to one or more locations
  • Customize their working hours per location
  • Let them offer specific services only in specific places

👤 Example: Julia works at the Berlin location on Monday–Wednesday, and remotely on Fridays. Her schedule reflects this across the calendar.

Assigning Staff Efficiently

Manually assigning employees, services, and time slots location by location is possible — but can become time-consuming when your team grows.

To speed this up, VOLIXTA includes a powerful feature:

👉 Smart Staff Assignment
Assign services, working hours, and off-days to one or hundreds of employees — in just a few clicks.

Whether you’re launching a new branch or updating team availability, this tool helps you apply consistent rules in seconds, without switching between individual profiles.

Explore Smart Staff Assignment

4. View Assigned Staff per Location

Once your employees are assigned, VOLIXTA allows you to see at a glance:

  • Which employees are linked to a specific location

This helps managers coordinate shifts, resolve conflicts, and maintain operational clarity.

📌 Summary Logic

  • Services are not linked directly to locations.
  • Services are offered by employees.
  • Employees are assigned to both services and locations.
    → Therefore, availability per location is always contextual and accurate.

💡 Tip: Even online-only services can be assigned to a virtual “location” such as “Remote”, “Zoom”, or “Online” to keep things organized — especially when mixed with in-person services.

🔐 Location Access & Permissions

Locations can be added, edited, or deleted not only by admins, but also by managers or even employees — depending on their permission level.

To control who can perform these actions, VOLIXTA includes a powerful permission system:

  • You can create custom permission levels
  • Assign each employee a role that defines exactly what they can do
  • Limit location creation, editing, or deletion to specific users
  • These actions are performed directly from the employee’s personal dashboard, with no backend access required

This ensures flexibility without sacrificing control or security, especially in businesses with multiple team members managing different branches.

How It Appears in the Booking Flow

From the client’s point of view:

  • The location is either pre-selected (if only one applies) or shown early in the form
  • Only services and staff available in the chosen location are displayed
  • Calendar and time slots reflect availability for that location only

This provides a clean, filtered experience for clients — and avoids errors caused by mixing availability across branches.

👉 Learn more about how locations integrate into the full booking experience in the Multi-Step Booking Flow guide — from selection to payment.

Key Benefits of Multi-Location Setup

  • Keep your operations clean and organized
  • Avoid client confusion by showing only relevant options
  • Easily scale your business with no system friction
  • Give staff clear visibility over their assigned locations

Use Cases

A dental chain operates 12 clinics across the country. Each location offers slightly different services and opening hours. With VOLIXTA:

  • Each clinic is a separate “Location”
  • Clients select their city first
  • Only relevant dentists and time slots appear

A coworking hub offers rooms A, B, and C for consulting sessions. Each is configured as a “Location”:

  • Employees are assigned per room
  • Services (e.g., in-person meetings) differ by room
  • Room schedules and rules are independent

You need to schedule flu vaccination slots every morning for all general practitioners. Select them all, assign the “Vaccination” service, and create a common morning shift — done in 1 minute.

❓ FAQ – Multi-Location Management

A location can represent any context where a service is delivered — whether physical (e.g., clinic, office, coworking space, or city branch) or virtual (e.g., online video consultation, phone call, or mobile service at the client’s home).

Each location can have its own:

  • Services
  • Assigned staff
  • Business hours
  • Booking rules and availability

💡 This flexibility allows you to define locations like “Online”, “At Home”, “In Clinic”, etc., giving you full control over how and where services are offered.

Yes. Each service can be made available only in specific locations. This ensures clients only see relevant services when selecting a location.

Absolutely. You can assign an employee to multiple locations, and define custom schedules per location. For example, one staff member might work in Paris on Mondays and in Lyon on Fridays.

Yes. From each location’s panel, you can view all assigned employees, their services, and working hours.

Yes, if their permission level allows it. You can define who can add, edit, or delete locations via custom roles.

Yes — creating a virtual location like “Online” helps you keep schedules and services organized and separate from physical ones.

Yes — while VOLIXTA includes global settings like general workdays, days off, and seasonal availability, each location can effectively have its own business hours through employee scheduling.

Business hours per location are defined by assigning employees to specific services and time slots in each location.

To make this fast and scalable, VOLIXTA includes the Smart Staff Assignment tool, tool, which lets you — in less than a minute:

  • Assign custom working hours for one or hundreds of employees
  • Link each employee to specific locations, services, and availability
  • Define days off and partial availability (days off with hours)

This method is especially powerful when employees work across multiple locations with different schedules.

No — VOLIXTA supports unlimited locations, whether you’re managing 2 or 200 branches.

Yes. You can deactivate any location without deleting it. This is useful for seasonal closures, relocations, or maintenance.

💬 Need help?
Visit our Help Center or Contact Support for technical assistance.

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