VOLIXTA includes a complete notification system that works both automatically (for bookings) and manually (for financial or promotional purposes). This ensures that all parties stay informed — without needing external plugins or CRMs.
🔔 What Emails Are Sent
VOLIXTA handles the following notifications:
✅ New Booking Confirmation
Sent to:
- Client (with full booking details)
- Assigned staff member
- Manager/admin
Includes:
- Service name
- Date & time
- Location
- Assigned employee
- Package usage or payment summary (if applicable)
- “Add to calendar” options (in client email, for WooCommerce bookings)
✏️ Rescheduled Appointment
Sent to:
- Client
- Assigned staff
- Manager
Includes both the original and updated times — with a clear message about the change.
❌ Cancelled Appointment
Sent to:
- Client
- Assigned staff
- Manager
Includes date, time, service name (if provided).
🧾 Manual Invoice & Payment Emails
From the Invoices section, managers can manually trigger:
- Payment Reminders — notify clients of pending balances
- Invoice View Requests — send a link to view and download the invoice
- Promo Codes — send a custom discount code for a future booking
🎁 Promo Code Emails from the Credit System
From the Booking Credits & Gift System, you can also:
- 💌 Send promotional codes to select clients
- 🎫 Gift free credits with a custom message
- 🛍️ Notify clients about available gift packs or rewards
This makes the Credits System a powerful tool not only for payments and refunds, but also for client loyalty and marketing campaigns — all integrated natively into your admin panel.
💬 Need help?
Visit our Help Center or Contact Support for technical assistance.