Contact Us

We’d love to hear from you.

Whether you have a question before purchasing, want to write about VOLIXTA, or are exploring a potential collaboration — this is the place.

💬 Support
Have a question, found a bug, or need help? Our team is here to assist you.
Contact Support
🤝 Partnerships
Have a collaboration idea? We’d love to hear from you and grow together.
Propose a Collaboration
📰 Press & Bloggers
Want to write about VOLIXTA? We’re happy to provide everything you need.
Contact Press Team
Contact Form
Have a technical question or issue? Please check our Documentation Hub first — it covers most setup steps, feature guides, and common issues.
Frequently Asked Questions

Yes. VOLIXTA is fully compatible with modern WordPress themes. You can easily embed booking flows, calendars, and dashboards using shortcodes — no need for custom development or theme tweaks.

That depends on your license. Each plan includes a specific number of site activations:

  • Solo: 1 site
  • Freelance: up to 5 sites
  • Studio: up to 15 sites
  • Growth, Agency, Elite: up to 250 sites

You can manage and transfer activations at any time through your account.

Not at all. VOLIXTA is built for business owners, not developers. Everything — from scheduling and services to staff dashboards and invoices — is managed through a clean, intuitive interface.

VOLIXTA integrates with WooCommerce, giving you access to a wide range of payment gateways: credit/debit cards, PayPal, Stripe, Apple Pay, and more.

Additionally, offline payments such as:

  • Bank transfers
  • Cash on arrival

…can be offered as selectable methods. These are handled directly inside VOLIXTA, including invoice generation, tax calculation, deposits, and tracking — no WooCommerce invoicing needed.

Absolutely. The entire experience is designed to feel like a native app. From the booking flow to staff and client dashboards, everything is responsive, touch-optimized, and lightning-fast on mobile.

Yes. VOLIXTA includes:

  • Full employee dashboards
  • A built-in client CRM
  • Custom user roles and permissions to control access
  • Customizable profiles for both clients and staff (with photos, contact info, and more)

Yes. You can:

  • Create packages with limited uses, durations, and expiration dates
  • Enable a credit system where clients can prepay and use credits to book future services
  • Recharge credits directly from the client portal

Yes. The plugin is fully translatable and supports multilingual setups with tools like WPML, Polylang, and Loco Translate. You can translate both frontend and backend interfaces — including emails and notifications.

Definitely. Every license includes access to a complete documentation portal, with visual guides, feature breakdowns, and step-by-step tutorials to help you set up and master the platform.

Yes. All licenses include lifetime updates, so you’ll receive every new feature, improvement, and security patch — at no extra cost.

VOLIXTA is designed for professionals who take data privacy seriously. Your data — including clients, bookings, invoices, and payments — is stored entirely on your own server. The plugin does not rely on third-party services or external APIs. You stay in full control.

For compliance with regulations like the GDPR, VOLIXTA provides tools to help you manage user privacy, including:

  • Consent checkboxes on booking forms (optional)
  • Easy access to all user data stored by the plugin
  • The ability to export or delete user records at your discretion

You are the data controller, and VOLIXTA is built to respect that — no hidden storage, no external syncing, and no surprises.

Every license of VOLIXTA includes 1 to 5 years of premium support, depending on your plan. Support is handled by email, with a fixed number of tickets per year. You’ll get:

  • Fast responses (within 24 business hours)
  • Help with setup, configuration, or feature usage
  • Ticket limits that reset every year during your support period

For example: a license with 20 tickets/year and 2 years of support gives you 40 tickets total, spread over 2 years.

Need more help? You can purchase extra support packs any time:

  • 10 tickets → €50
  • 25 tickets → €100

👉 View full support policy

Yes — we offer a 14-day refund policy in case of technical issues that cannot be resolved by our support team.

Refunds are only available if the plugin was used on a supported environment (WordPress 5.8+, PHP 7.4+, MySQL 5.7+), and our team has attempted to solve the problem.

Refunds are not granted for change of mind, misconfiguration, or third-party conflicts.

👉 View our full refund policy for all details.