Booking Email Notifications in VOLIXTA

Automatic and manual emails for bookings, invoices, credits, and promotions β€” sent to clients, staff, and managers.

VOLIXTA includes a complete notification system that works both automatically (for bookings) and manually (for financial or promotional purposes). This ensures that all parties stay informed β€” without needing external plugins or CRMs.

booking email notifications in VOLIXTA

πŸ”” What Emails Are Sent

VOLIXTA handles the following booking email notifications:

βœ… New Booking Confirmation

Sent to:

  • Client (with full booking details)
  • Assigned staff member
  • Manager/admin

Includes:

  • Service name
  • Date & time
  • Location
  • Assigned employee
  • Package usage or payment summary (if applicable)
  • β€œAdd to calendar” options (in client email, for WooCommerce bookings)

✏️ Rescheduled Appointment

Sent to:

  • Client
  • Assigned staff
  • Manager

Includes both the original and updated times β€” with a clear message about the change.

❌ Cancelled Appointment

Sent to:

  • Client
  • Assigned staff
  • Manager

Includes date, time, service name (if provided).

🧾 Manual Invoice & Payment Emails

From the Invoices section, managers can manually trigger:

  • Payment Reminders β€” notify clients of pending balances
  • Invoice View Requests β€” send a link to view and download the invoice
  • Promo Codes β€” send a custom discount code for a future booking

🎁 Promo Code Emails from the Credit System

From the Booking Credits & Gift System, you can also:

  • πŸ’Œ Send promotional codes to select clients
  • 🎫 Gift free credits with a custom message
  • πŸ›οΈ Notify clients about available gift packs or rewards

This makes the Credits System a powerful tool not only for payments and refunds, but also for client loyalty and marketing campaigns β€” all integrated natively into your admin panel.

πŸ’¬ Need help?
Visit our Help Center or Contact Support for technical assistance.

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